Daniele Nolè

I create content for websites and apps that is useful and user-focused. I have experience working in multidisciplinary teams and on large digital transformation projects. 

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Skills

 Content design    Copywriting    UX    User research 

 Prototyping    Data analysis     HTML 5     CSS    

 SEO   Photoshop    Figma    InDesign   Social media 

 Training   Agile / Scrum

Experience
  • Creating copy, microcopy and visual content for the UAL Website, Intranet, myUAL app and social media, in line with our tone of voice, branding guidelines and accessibility requirements. 
     

  • Researching, prototyping and testing content and new features using a variety of UX practices and working closely with UX researchers and other designers. 
     

  • Improved the intranet by researching, designing and testing new content sections, landing pages, IA and interactive features, which resulted in 68% user satisfaction. I am the main point of contact with our service provider. 
     

  • Implemented an Instagram content strategy that resulted in 489% increase in followers in 2 years and the account ranking 6th in the UK among competitors. 
     

  • Collaborated closely with Development and UX teams on large digital transformation projects: migration to new CMS, website redesign, design system, social media rationalisation. 
     

  • Helped the team solve 300+ support tickets in under 3 months due to increase in requests since the coronavirus outbreak. 
     

  • Trained 100+ new editors on our tone of voice, best content practices and using our content management. I also regularly share expertise in design sessions with the wider organisation. 


 

Achievements include: Intranet's IA and main hubs redesign, launch of the UAL Staff Development Hub, new online presence for the Centre for Fashion Curation and new Business Section on the website.

Social Media Coordinator - UAL Post-Grad Community

November 2017 - December 2017

  • Created a content strategy to promote the Postgraduate Shows 2017 which resulted in an 40% increase in reach. 
     

  • Writing posts, editorial selection of content, shooting and editing of pictures and short videos. 

Digital Intern - Hotel Elephant Workspace Ltd 

June 2017 - August 2017

  • Implemented a content strategy across website, blog, search engines, email and social media which resulted in a 70% increase of online bookings and enquiries (main KPI). 
     

  • SEO and UX optimisation of the website, which ranked 3 positions higher in Google search results. 
     

  • Writing copy and microcopy across all channels, customer interviews and shooting of pictures. 

Content Editor - Video Systems Broadcast soc.cop.

September 2011 - May 2017 (Part-time and remote)

  • Writing and editing copy websites and printed materials.
     

  • Localisation of content and translation of copy into English, French and German. 

Digital Content Designer - University of the Arts London (UAL)

January 2018 - present

MA Media and Communications - Distinction / A+

London College of Communication, University of the Arts London (UAL)

September 2016 - February 2018

BA Linguistic & Cultural Mediation - First Class / A+

University of Naples "L'Orientale"

October 2011 - February 2015

Education
Qualifications

User Experience (UX) Design

University of the Arts London, 2020

Coding - HTML, CSS and JavaScript

University of the Arts London, 2019

SEO Advanced
Organic, 2019

Web Accessibility Training

Digital Accessibility Centre, 2019

Advanced Google Analytics

Google, 2018

Advanced Social Media Strategy

Chartered Institute of Marketing, 2018

Online Marketing Fundamentals

Google & IAB Europe, 2018

Graphic & Editorial Design

NAD School, 2013

Get in
touch

 

daniele.nole@gmail.com


+44 (0)7827 243777

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